This is a Casual, As and when required vacancy that will close in {x} days at {xx:xx} BST.
The role
An exciting opportunity has arisen for a Casual Connect Response Officer to join our Connect Response Team.
You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough. Connect is a Middlesbrough Council service which delivers the Community alarm services and Telecare services to people across Middlesbrough. We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own home.
You will install essential equipment and provide services required to enable a safe and speedy discharge and to help maintain independence within their home. You will provide a high standard of person-centred care when responding to emergency situations. You will be trained in emergency first aid, moving and handling and the use of all lifting equipment. You will assess the service user's needs, offer support, and then decide on the most appropriate action to be taken.
In this role, good communication skills are vital, also responding with empathy is important as well as providing the reassurance the service user needs.
Please note a Full UK Driving License is essential for this role.
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We believe in rewarding our people for their hard work by offering an attractive benefits package including generous annual leave, employee discounts and that all important pension, there’s something to benefit everyone! You can find out more about us and what we offer by clicking below.
You Have already applied for this vacancy, please go to your account to see your progress.
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Middlesbrough CouncilPrivacy Statement
The following explains how we Middlesbrough Council (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Middlesbrough Council is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
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Details you provide in this application:
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We will store your application data for 13 months after the vacancy has closed. After this period, it will be fully anonymised.
If in this vacancy we accept a CV, we may redact it to remove identifiable data, such as dates of education, your name and your address, in line with our existing recruitment policy and processes to ensure fairness.
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We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Middlesbrough Council can exercise the right to update this policy as and when required.
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